FAQs

Q1:Are CFexpress Memory cards compatible with all camera models?

Our CFexpress Memory cards are compatible with the vast majority of camera models, with only a few exceptions. For specifics, please refer to Q2.

Q2:Which cameras are compatible with CF memory cards?

CFexpress Type A Memory card(Gold) and CFexpress Type A Memory card(Pro) are suitable for SONY A9III, SONY A1,SONY A7R5,SONY A7S3,SONY A7M4,SONY FX3,SONY FX30 and SONY FX6 cameras. We recommend using CFexpress Type A Memory cards(Gold) for optimal performance with these Sony camera models.

CFexpress Type B Memory card(Gold) and CFexpress Type B Memory card(Pro) are suitable for NIKON D5,NIKON D6,NIKON Z6/Z7/Z8/Z9,NIKON 500,NIKON 850,PANASONIC LUMIX DC-GH6,PANASONIC S1/S1R,FUJIFILM X-H2/X-H25,CANON EOS R3,CANON EOS R5/R5C,CANON EOS-1D XMARK III,CANON EOS-C300 XMARK III,CONON EOS-C500 XMARK III,RED KOMODO-X,RED V-RAPTOR cameras.We recommend the use of Type B Memory cards(Gold)and Type B Memory cards(Pro) above 512GB for optimal performance with these camera models.

 PS：The Type B Memory card (Pro) 1TB is not available for CANON EOS R3.The Type B Memory card(Pro) and The Type B Memory card(Gold) 260GB are not available for RED KOMODO-X and RED V-PAPTOR

Q3:How do I know if my camera supports CFexpress Memory cards?

To determine if our CF card is suitable for your camera, we recommend checking the specifications of your camera or consulting the user manual provided by the manufacturer. Look for information regarding supported memory card types and compatibility requirements.

If you're unable to find the information you need, please feel free to provide us with the make and model of your camera, and we'll do our best to assist you further. Additionally, you may also contact the manufacturer of your camera for confirmation regarding CF card compatibility.

We strive to provide high-quality products that meet the needs of our customers, and we're here to help you find the right CF card for your camera. Thank you for considering our CF cards, and please don't hesitate to reach out if you have any further questions or concerns.

 

Q4:What should I do if my camera doesn't recognize the CF card?

  1. Check Compatibility: Ensure that your camera is compatible with CF cards. Consult your camera's user manual or specifications to confirm compatibility.

  2. Inspect the CF Card: Check the CF card for any physical damage, dust, or debris. If possible, try inserting the CF card into another compatible camera or card reader to see if it is recognized.

  3. Clean the Contacts: Use a soft, dry cloth to gently clean the gold contacts on the CF card. Dirt or debris on the contacts can prevent proper communication between the card and the camera.

  4. Format the CF Card: If the CF card is recognized by other devices but not your camera, try formatting the card using your camera's formatting option. Be aware that formatting will erase all data on the card, so make sure to back up any important files before proceeding.

  5. Update Camera Firmware: Check if there are any firmware updates available for your camera. Sometimes, firmware updates include fixes for compatibility issues with memory

     If none of the above problems are solved, we will provide 30 days return service, please refer to Returns & Warranty for details